Shipping Policy

Shipping Coverage

We currently ship across India.

Free Shipping

We offer Free Shipping on orders worth ₹999 and above.

For orders below ₹999, shipping charges will be calculated during checkout.

Cash on Delivery

Cash on Delivery (COD) is available on eligible orders with an additional charge of ₹100.

Delivery Timeline

Most orders are delivered within 4 to 7 business days, depending on the delivery location.

Delivery timelines may vary during festivals, public holidays, adverse weather conditions, or unforeseen logistics delays.

Order Tracking

Once your order has been shipped, you will receive a tracking link via your registered email address.

Delayed Deliveries

While we strive to deliver every order within the estimated timeline, delays caused by weather conditions, courier partners, or other unforeseen circumstances may occasionally occur. Customers will receive regular updates regarding their shipment.

Incorrect Shipping Address

Customers are responsible for providing accurate delivery information.

If a prepaid order is returned due to an incorrect or incomplete address provided by the customer, the refund will be processed within 7 working days, after deducting applicable shipping or handling charges, if any.

If a Cash on Delivery order is returned due to an incorrect address or failed delivery attempts, the order will be cancelled.

For any shipping-related queries, please contact us at supportbaanisilks@gmail.com.